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Desktop App – Conference Call – How to Guide
The steps below will show you how to perform a conference call by joining another person into your current phone call using the CoreNexa app on your desktop computer.
A conference call, also known as “3-Way” call can be accomplished by following the below steps. Please note that you can only add 1 additional caller to an existing phone call session PER PHONE.
- With your current phone call in session, hover to the upper right hand corner and look for a phone symbol with a + in it.
- Click on the button.
- Now you must dial the number you wish to add to your existing call by dialing the extension and then selecting “Add Call”.
- Wait for the person to pick up. Once the call is picked up, you will see a blue +1 button on the upper right hand screen. Click on that button.
- Now select the select the “MERGE CALL” option once more to merge all calls.
The video below will demonstrate how to perform the attended transfer.